Refund policy

Return & Refund Policy

All sales are final unless the item is received damaged or defective.

Damaged or Defective Parts Claims for damaged or defective parts must be submitted within 5 business days of delivery. Contact mike@jpskidmorellc.com with your order number and photos of the damage. We will review and respond within 2 business days.

Non-Returnable Items The following are not eligible for return:

  • Parts that have been installed, modified, or used
  • Parts damaged due to improper handling, installation, or application
  • Special order or custom-machined components
  • Items returned without prior authorization

Return Authorization No returns will be accepted without a Return Authorization (RA) number issued by JP Skidmore Parts Portal. Unauthorized returns will be refused.

Freight Damage Inspect all shipments before signing with the carrier. Note any visible damage on the delivery receipt. Failure to do so may affect your claim.

Refunds Approved refunds are issued to the original payment method within 5–7 business days of receiving and inspecting the returned item.